FAQ

Questions, answered

If yours isn't here, ask us. We will reply by email.

Are you a lender?

No. We make software that lenders use to run their own business. We do not lend money, and we do not see or decide your loans.

Do I need to install anything?

No. It runs in the browser on a phone or a computer. Staff can also add it to their home screen like an app.

Who can see my data?

Your workspace is separate from every other business's, with its own private database. Inside it, you choose who gets which role.

What does the 14-day trial include?

All of it. There is one plan and nothing is held back. The trial needs no card, and each email address can have one trial.

How much does it cost?

One price per month, shown on the pricing page in rupees if you are in India and in US dollars everywhere else. There are no tiers and no per-user fees to add up.

What happens if a payment fails?

You keep full access for 10 days so you can fix it. After that the workspace is suspended until it is paid. Your data is kept.

Can my customers pay online?

Your workspace can show how to pay you, including a UPI QR code in India. Online payment links through Razorpay, Mollie or Stripe can also be switched on if you have an account with them.

Which countries does it work in?

Any country. Each workspace sets its own currency, number and date format and time zone, and phone numbers work for every country. ID documents are built in for India, the US and the UK, with a general option for other countries. Only the subscription itself is priced in rupees for India and dollars everywhere else.

Do reminders go out on WhatsApp?

Yes, when WhatsApp is set up for your workspace. If a borrower is not on WhatsApp, the reminder goes by email instead.

Still unsure? Contact us.